When Customers Rate their Vendors

Thursday, December 15th, 2011

Customer Satisfaction methods often focus on individual consumers and businesses. Normally the business is bigger, more powerful and employ the language and thinking of slave-owners when dealing with customers. The consumer feels small and may be intimidated. There are cases, however, where there is a more even match between customer and vendor, or where the customer has more power than the vendors. Read how one organization rated their vendors.

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