I was recently approached to review a book called Lateral Approach to Managing Projects: Simple Principles for Achieving High Customer Satisfaction and Mutual Profitability by H.W. Sit and Ling Bundgaard. The book is a story about a project manager with a failing project, over budget, late, and complaining customer. The project manager is having trouble figuring out what is going wrong or how to fix it. His manager calls him in and send him to a coach, who takes him through ‘lateral thinking’ to determine what the issues are and how to resolve them.

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