In this world of ‘always on’ communication platforms and mobile apps, here’s an interesting customer service offered by the local government in Rio de Janeiro. Citizens can report problems they find like broken traffic lights and potholes, etc by phone which is automated and answered 7 days a week, 24 hours a day. But in addition, a mobile phone application is available that allows for geo tagging and photos to be sent in as well.

One of the key trends in the free world today is that corporations and people can not longer hide what they say or do. Here’s an example where parents have had to turn their own children into the police for crimes due to social media pressure. This affects businesses, governments and not for profit organizations as well. See 4 tips on how to handle mistakes.

Hide me
Sign up below to receive a Free Report (Retail Value $150.00)
Name: Email:
Show me