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	<title>Customer Satisfaction and Reputation Management &#187; Twitter for Customer Service goes Mainstream with new services</title>
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		<title>Twitter for Customer Service goes Mainstream with new services</title>
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		<pubDate>Wed, 02 Dec 2009 16:25:33 +0000</pubDate>
		<dc:creator>Adele</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
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		<description><![CDATA[US Thanksgiving Black Friday shopping brought out new services being used by retailers who have embraced Twitter. Augmenting traditional customer questions and problems are new services such as where to find parking near the store, in store specials, up to the minute inventory in store, and more. Best Buy pilots Twelpforce - 2500 employees responding to customer questions.]]></description>
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