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	<title>Customer Satisfaction and Reputation Management &#187; Toyota Reputation Management &#8211; Lawsuits, Class Action Suits</title>
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		<title>Toyota Reputation Management &#8211; Lawsuits, Class Action Suits</title>
		<link>http://www.satisfactionsecrets.com/customer-satisfaction/toyota-reputation-management-lawsuits-class-action-suits/</link>
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		<pubDate>Wed, 03 Feb 2010 02:50:40 +0000</pubDate>
		<dc:creator>Adele</dc:creator>
				<category><![CDATA[Customer Satisfaction]]></category>
		<category><![CDATA[News Articles]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[class action suits]]></category>
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		<category><![CDATA[lawsuits]]></category>
		<category><![CDATA[recall]]></category>
		<category><![CDATA[Reputation]]></category>
		<category><![CDATA[toyota]]></category>

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		<description><![CDATA[Toyota is working hard to on reputation management, trying to appease customers and restore customer satisfaction and loyalty. Despite this effort multiple law suits and class action suits have been launched against Toyota. There is a perception that the current fix being implemented is not the real solution, that there are lingering problem with the  acceleration system (computer, electronic and mechanical), and the lack of a brake-to-idle failsafe, which brings the engine to idle when both the throttle is in the open position and the break pedal is depressed.  There is also concern that Toyota failed to exercise its duty of warn' customers of a defect in a timely manner. Toyota is the middle of a major reputation management nightmare. ]]></description>
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