http://www.satisfactionsecrets.com Helping Organizations keep their Customers Satisfied Mon, 06 Feb 2012 14:00:46 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.satisfactionsecrets.com/customer-satisfaction/how-to-measure-the-influence-of-a-twitter-or-facebook-user/ http://www.satisfactionsecrets.com/customer-satisfaction/how-to-measure-the-influence-of-a-twitter-or-facebook-user/#comments Thu, 28 Jul 2011 17:00:38 +0000 Adele http://www.satisfactionsecrets.com/?p=4593 http://www.satisfactionsecrets.com/customer-satisfaction/how-to-measure-the-influence-of-a-twitter-or-facebook-user/feed/ 0 http://www.satisfactionsecrets.com/customer-satisfaction/customer-satisfaction-feedback-100-plus-social-media-monitoring-tools/ http://www.satisfactionsecrets.com/customer-satisfaction/customer-satisfaction-feedback-100-plus-social-media-monitoring-tools/#comments Mon, 06 Dec 2010 14:00:27 +0000 Adele http://www.satisfactionsecrets.com/?p=3160 http://www.satisfactionsecrets.com/customer-satisfaction/customer-satisfaction-feedback-100-plus-social-media-monitoring-tools/feed/ 0 http://www.satisfactionsecrets.com/customer-satisfaction/10-brands-with-the-worst-customer-satisfaction-as-measured-by-social-media/ http://www.satisfactionsecrets.com/customer-satisfaction/10-brands-with-the-worst-customer-satisfaction-as-measured-by-social-media/#comments Thu, 02 Dec 2010 14:00:13 +0000 Adele http://www.satisfactionsecrets.com/?p=3222 http://www.satisfactionsecrets.com/customer-satisfaction/10-brands-with-the-worst-customer-satisfaction-as-measured-by-social-media/feed/ 0 http://www.satisfactionsecrets.com/customer-satisfaction/8-key-findings-from-a-social-media-report-by-harvard-business-review/ http://www.satisfactionsecrets.com/customer-satisfaction/8-key-findings-from-a-social-media-report-by-harvard-business-review/#comments Mon, 29 Nov 2010 14:00:01 +0000 Adele http://www.satisfactionsecrets.com/?p=3052 http://www.satisfactionsecrets.com/customer-satisfaction/8-key-findings-from-a-social-media-report-by-harvard-business-review/feed/ 0 http://www.satisfactionsecrets.com/customer-satisfaction/customer-satisfaction-survey-data-predicting-the-trend/ http://www.satisfactionsecrets.com/customer-satisfaction/customer-satisfaction-survey-data-predicting-the-trend/#comments Sun, 14 Mar 2010 04:56:11 +0000 Adele http://www.satisfactionsecrets.com/?p=1516 http://www.satisfactionsecrets.com/customer-satisfaction/customer-satisfaction-survey-data-predicting-the-trend/feed/ 0 http://www.satisfactionsecrets.com/customer-satisfaction/how-microsoft-xbox-uses-twitter-for-customer-service/ http://www.satisfactionsecrets.com/customer-satisfaction/how-microsoft-xbox-uses-twitter-for-customer-service/#comments Thu, 14 Jan 2010 03:01:06 +0000 Adele http://www.satisfactionsecrets.com/?p=1029 http://www.satisfactionsecrets.com/customer-satisfaction/how-microsoft-xbox-uses-twitter-for-customer-service/feed/ 4 http://www.satisfactionsecrets.com/customer-satisfaction/social-media-monitoring-and-sentiment-analysis/ http://www.satisfactionsecrets.com/customer-satisfaction/social-media-monitoring-and-sentiment-analysis/#comments Thu, 24 Dec 2009 03:15:04 +0000 Adele http://www.satisfactionsecrets.com/?p=847 http://www.satisfactionsecrets.com/customer-satisfaction/social-media-monitoring-and-sentiment-analysis/feed/ 1 http://www.satisfactionsecrets.com/customer-satisfaction/new-customer-satisfaction-trend-sentiment-analysis/ http://www.satisfactionsecrets.com/customer-satisfaction/new-customer-satisfaction-trend-sentiment-analysis/#comments Thu, 03 Sep 2009 00:00:32 +0000 Adele http://www.satisfactionsecrets.com/?p=228 http://www.satisfactionsecrets.com/customer-satisfaction/new-customer-satisfaction-trend-sentiment-analysis/feed/ 0