http://www.satisfactionsecrets.com Helping Organizations keep their Customers Satisfied Sat, 04 Sep 2010 22:17:40 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 http://www.satisfactionsecrets.com/customer-satisfaction/reputation-management-complaints-have-a-life-of-their-own/ http://www.satisfactionsecrets.com/customer-satisfaction/reputation-management-complaints-have-a-life-of-their-own/#comments Sun, 21 Mar 2010 21:57:59 +0000 Adele http://www.satisfactionsecrets.com/?p=1597 http://www.satisfactionsecrets.com/customer-satisfaction/reputation-management-complaints-have-a-life-of-their-own/feed/ 1 http://www.satisfactionsecrets.com/customer-satisfaction/dissatisfied-customers-drop-retailers-after-negative-experiences/ http://www.satisfactionsecrets.com/customer-satisfaction/dissatisfied-customers-drop-retailers-after-negative-experiences/#comments Fri, 03 Jul 2009 17:08:40 +0000 Adele http://www.satisfactionsecrets.com/?p=25 http://www.satisfactionsecrets.com/customer-satisfaction/dissatisfied-customers-drop-retailers-after-negative-experiences/feed/ 0 http://www.satisfactionsecrets.com/customer-satisfaction/customer-retention-tip-what-did-you-promise/ http://www.satisfactionsecrets.com/customer-satisfaction/customer-retention-tip-what-did-you-promise/#comments Fri, 19 Jun 2009 14:20:55 +0000 Adele http://www.satisfactionsecrets.com/?p=15 http://www.satisfactionsecrets.com/customer-satisfaction/customer-retention-tip-what-did-you-promise/feed/ 4